1. Overview
This Privacy Policy describes how CardCashTrade ("CardCashTrade," "we," "us," or "our") handles your personal information when you use our website, wallet, and gift card trading services. We believe in collecting only what we need, being clear about why, and giving you meaningful control.
By using CardCashTrade you acknowledge the practices set out here. If you disagree with any part of this policy, please stop using the Service.
2. What We Collect
2.1 Data you give us
- Account details: your name, email, and password at sign-up
- Trade details: card brand, value, code, and any photos you upload
- Payout details: your PayPal email or crypto wallet address
- Support messages: anything you send when you contact us
2.2 Data we collect automatically
- Activity: pages viewed, features used, and session timing
- Technical: IP address, browser, operating system, and device identifiers
- Transactions: order history, payouts, and wallet balances
- Cookies: session and analytics cookies (see our Cookie Policy)
3. Why We Use It
We process your information in order to:
- Set up and run your account and wallet
- Review card submissions and confirm balances
- Calculate, approve, and pay out your trades
- Detect, investigate, and stop fraud and abuse
- Meet our legal and anti-money-laundering (AML) obligations
- Send you transaction and account notifications
- Measure and improve how the Service performs
- Answer your support requests
4. Legal Grounds (EEA/UK)
If you are in the EEA or UK, we rely on the following bases to process your data:
- Performance of a contract — to deliver the Service you signed up for
- Legal obligation — for KYC/AML and regulatory compliance
- Legitimate interests — to keep the platform secure and prevent fraud
- Consent — for optional marketing, which you can withdraw anytime
5. When We Share Data
We never sell your personal information. We share it only where necessary, with:
- Infrastructure providers who host our database and storage under data-processing agreements
- Payment and crypto networks strictly to complete your withdrawals
- Authorities where we are legally required, or to protect rights and safety
- Fraud-prevention partners to detect and stop abuse
6. How Long We Keep It
We keep your information for as long as your account is active and as needed to provide the Service. Records tied to transactions are retained for at least 5 years to satisfy financial regulations. You can ask us to delete your account, though some data may be kept where the law requires it.
7. Keeping Your Data Safe
We protect your information with measures such as:
- TLS/HTTPS encryption for data in transit
- Encryption of sensitive stored data
- Row-Level Security so accounts can only reach their own records
- Access controls and periodic security reviews
- Hashed passwords — we never store them in plain text
No platform can promise perfect security, but if a breach ever affects your data we will notify you as required by law.
8. Your Rights
Depending on where you live, you may be entitled to:
- Access a copy of the data we hold about you
- Correct information that is wrong or incomplete
- Delete your personal data ("right to be forgotten")
- Port your data in a machine-readable format
- Object to processing based on legitimate interests
- Withdraw consent for marketing at any time
To exercise a right, email privacy@cardcashtrade.com and we'll respond within 30 days.
9. Minors
CardCashTrade is intended for adults only and is not directed at anyone under 18. We do not knowingly collect data from minors. If we learn that a minor has registered, we will delete the account and its data promptly.
10. International Transfers
Your data may be processed in countries other than your own. Where we transfer data internationally, we put appropriate safeguards in place, such as standard contractual clauses recognized by the relevant authorities.
11. External Links
Our pages may link to third-party sites we don't control. We are not responsible for their privacy practices, so please review their policies before sharing any information with them.
12. Updates to This Policy
We may revise this policy over time. If we make material changes we'll post a notice on the Service or email you. Continuing to use CardCashTrade after an update means you accept it.
13. Contact
For any privacy question, contact us at privacy@cardcashtrade.com.